This policy covers all visitors to Balanced Equine's website at balancedequine.co.uk.
Balanced Equine is committed to safeguarding the privacy of users and providing quality of service. Under the terms of the Data Protection legislation, we are required to explain to you how we will treat any personal and/or private data which we collect from you.
This page details what information we hold about you and how this information will be used.
Who we are
In this policy the terms "us", "we" and "our" refer to Balanced Equine. The terms "you", "your" and "yours" refer to you, the website visitor.
Information collection and use
We use the information we receive from you to provide services that you request, to communicate with you, and to personalise the information sent to you.
General use of our website does not require any registration, allowing you to visit our site without telling us who you are. However, some of our services may require you to provide us with certain information for the services to function correctly.
What information we collect and how
The information we collect via the website may include:
- Your email address, if provided for the purposes of requesting information
What we do with your information
Any personal information we collect from this website will be used in accordance with the Data Protection Act 1998 and other applicable laws. The details we collect will be used:
- To send you details of our services, if you have asked for information
- To reply to you and request any further information we require, if you have asked about our services
Access to information
Under the Data Protection Act you have the right to request a copy of the personal information we hold about you and to have any inaccuracies corrected. You can do this by contacting us. In order to comply with your request, we may ask you to verify your identity.
We will fulfil your request by sending your information electronically, unless the request expressly specifies a different method. For non-electronic requests or any subsequent access request we may charge an administrative fee.
Intended use of personal data
General use of our website does not require any registration, allowing you to visit our site without telling us who you are. However, some of our services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain services or for us to respond to your query.
Information correction and deletion
If you believe the information we hold about you is incorrect, you are welcome to contact us so we can update it and keep your data accurate. Any data that is no longer needed for the purposes specified in Information Collection and Use will be deleted.
If at any point you wish Balanced Equine to delete information about you, you can simply contact us.
However, please note that if you use any of our services which require you to provide personal information, deleting our records may mean that you will need to resubmit it to continue using such services.
How long will my personal details be kept on file?
Will my details be passed on to any one else?
We do not give, sell, trade, or rent your personal information to others.
Our website does not use internet browser cookies.
If you share our content through social media, for example by liking us on Facebook, or tweeting about us on Twitter, those social networks will record that you have done so and may set a cookie for this purpose.
Privacy and Security
The internet is not a secure medium. However, we take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
International privacy laws
If you are visiting our website from outside the United Kingdom, please be aware that you are connecting to servers located in the United Kingdom.
How to contact us
If you have any further questions about Balanced Equine's collection and storage of data, please contact us:
- telephone us: 07742 103815
- write to us: Balanced Equine, Thornbank Stables, Blebo Craigs, St Andrews, Fife, KY15 5UQ
- email us: firstname.lastname@example.org